Day 1, October 16th 2008 |
09:00 |
Welcome: Opening Speech by Hakan Ünlü, Hitit Systems Development Director |
09:15 |
Crane FF Version 7. New Developments |
10:10 |
Crane 4C New Developments |
10:45 |
COFFEE BREAK |
11:15 |
Guest Keynote Speech: “Customer loyalty: The challenges and value beyond IT” by Ravindra Bhagwanani, Managing Director, Global Flight |
12:00 |
LUNCH |
13:30 |
New Revenue Opportunity for Airline FFP's: Points GPX |
14:20 |
“How to Keep Customers Loyal” by Mustafa Özalçın, Hitit Marketing & Sales Manager |
15:00 |
COFFEE BREAK |
15:30 |
Customer Site Reviews Pt. I |
16:15 |
“Customer Profiling” by Hakan Ünlü, Hitit Systems Development Director |
17:00 |
End of Day 1 |
19:30 |
DINNER |
Day 2, October 17th 2008 |
09:00 |
Day 2 Opening Remarks |
09:15 |
Customer Site Reviews Pt. II |
09:45 |
Review / Discussion Support Procedures |
10:45 |
Open Discussion: Crane FF, Crane 4C, The Future Enhancement Requests, Brainstorming. |
Tea & Coffee will be made available during the discussion |
12:00 |
Closing Remarks |
12:15 |
LUNCH |
14:30 |
CITY TOUR |
19:30 |
DINNER |
|
|
